Policies and TermsPRIVACY
The personal information you provide us will only be viewed by authorized employees of our company for the purpose of completing your order. We do not sell, trade, or rent your personal information to others. In no way will we spam your email address or distribute to any companies who are associated with spamming. Your privacy is important to us.
PRICE MATCH We will meet or beat any price offered by a competitor that provides the same product and service as we do. This includes but is not limited to the products and services as listed on our site. In order to verify a competitors offer we will require proof in the form of either an invoice, purchase order, or other offer not dated earlier than 3 months prior to your request. ONLINE SECURITY
We have taken every precaution to make your transaction secure. Our website utilizes industry-standard security measures, including specialized SSL (Secure Sockets Layer) programs. These programs protect you from identity theft and credit card fraud. Your information remains strictly confidential.
SITE USE POLICY
Protecting your privacy is important to MedicaDepot.com. This Policy explains how MedicaDepot.com uses and discloses the personal information collected from and provided by you while using MedicaDepot.com’s Web site (the "Main Site"). Any personal information collected or provided to us through the Main Site will be treated with care, and subject to this Policy, will not be used or disclosed in ways to which you have not consented.
Any Order information provided to us on the site where you place an order will be treated subject to the terms provided in the order form which you should review prior to providing that information.
By using the Site, you signify your consent to the collection, use, and disclosure of your personal information in accordance with this Policy. If you do not agree with this Policy, you may not use the Site.
INFORMATION AUTOMATICALLY COLLECTED
Like many other web sites, the Site automatically collects certain non-identifiable information regarding Site users, such as the Internet Protocol (IP) address of your computer, the date and time you access the Site, your operating system, the sections of the Site you visit, and the materials you post to or download from the Site.
This non-identifiable information is used for Site administration and improvement. Your non-identifiable information may be disclosed to others and permanently archived for future use.
PERSONAL INFORMATION YOU SPECIFICALLY PROVIDE
During your use of the Site, you may decide to voluntarily provide personal information such as your name, email address, postal address, and telephone number when asked for purposes such as communicating with MedicaDepot.com. MedicaDepot.com may use your personal information to contact and correspond with you, to respond to your inquiries, and as otherwise permitted by law.
If you provide your email address, MedicaDepot.com may send to you, from time to time, email containing information about MedicaDepot.com and other matters it believes will interest you. Personal information provided to place an order on the Secure Site will be protected as stated in the privacy terms of the order form.
DISCLOSURE OF YOUR PERSONAL INFORMATION
If MedicaDepot.com is involved in a merger or other reorganization, MedicaDepot.com may disclose your personal information to the resulting organization. Also, MedicaDepot.com must cooperate fully should a situation arise where MedicaDepot.com is required by law or a legal authority to release your personal information.
You may request access to your personal information and information about MedicaDepot.com's collection, use and disclosure of that information by contacting MedicaDepot.com at info [@] MedicaDepot.com. Subject to certain legal exceptions, you will be given reasonable access to your personal information, and you will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate.
TRADEMARKS
All trademarks not owned by Medicadepot.com or its subsidiaries that are used in the website Medicadepot.com are the property of their respective owners. The owners of these trademarks do not sponsor, endorse or are in any way affiliated with Medicadepot.com. All products supplied through Medicadepot.com are 100% original products.
TRACKING INFORMATION
MedicaDepot.com may use and share with our partners non-personal statistical or demographic information which cannot be connected to the identities or other personal information of individual users for research purposes.
OTHER MATTERS
This Site may contain links to other websites which collect information about you voluntarily. MedicaDepot.com has no responsibility or liability for or control over those other websites. If you stop using the Site or your permission to use the Site is terminated by MedicaDepot.com, MedicaDepot.com may continue to use and disclose your personal information in accordance with this Policy as amended from time to time.
By signing up as a client of Medicadepot.com (herein reffered to as “MD”) on https://www.medicadepot.com/reg.html, you hereby authorize MD to establish a customer account for you so that you may place orders of medical products and provide all services associated with said orders. You understand that by establishing a customer account with MD, you acknowledge and agree with the following:
1.You are a licensed medical professional and maintain all necessary licenses permits and approvals in your governing jurisdiction to order the products you are, or will be requesting.
2.You acknowledge that MD is in the business of supplying medical products to clients worldwide. As a client of MD you understand that your orders will be shipped to you at your request to an address expressly authorized by you.
3.As a licensed medical professional you acknowledge the critical importance of having medical products delivered to you in a timely manner and without interruption. To avoid any interruptions you authorize MD to place additional orders on your behalf based on your estimated consumption so that you may receive additional stock on hand for your future use. You acknowledge that any additional stock ordered on your behalf is owned by you and is payable within 180 days of the order being shipped to you or an location authorized by you. You authorize MD to ship your orders to you, or unless otherwise instructed to a third party storage and sorting facility. You understand that the third party storage facility will store your stock in your name and will ship this stock to you at your request. You further acknowledge that you may at any time return any unused stock being held at the third party storage facility to MD for a full refund of monies paid.
4.You authorize MD to establish an account with a third party storage and sorting facility so that you may receive product storage, shipping and ancillary administrative services from a third party storage and sorting facility.
5.You expressly authorize MD to choose the third party storage and sorting facility at its sole discretion on your behalf. A third party storage and sorting facility may perform tasks such as shipping, storage, and sorting of orders placed by you for products that are being stored there for you on your behalf.
6.You authorize the third party storage and sorting facility to inform MD of any and all shipment requests made by you for the sole purpose to authorize MD to initiate payment through your credit card. A shipment request is defined as any request made to the third party storage facility for the shipping of products to the clients designated shipping address. All products shipped by the third party storage facility is drawn from the clients own inventory held in storage with the third party storage facility.
7.In the situation you default on any payment due, you acknowledge and agree that MD retains the right to seize any inventory stored by you at the third party storage facility for recovery of funds owed.
8.You authorize MD or a member of its network to bill your credit card for all orders placed by you. This Policy may be changed by MedicaDepot.com from time to time in MedicaDepot.com's sole discretion and without any prior notice or liability to you or any other person. New versions of this Policy will be posted here and you should check for Policy updates.
If you have any comments or questions about this Policy or your personal information, please contact Medicadepot.com at info [@] medicadepot.com
SHIPPING All refrigerated
product such as Botox or Dysport will be shipped to you within 2-4 days of ordering.
In the rare instance that we do not have stock immediately available in one of
our facilities we will inform you at the time of your order as to the expected
time for your order to get out. If you are located outside of the USA we will
ship refrigerated products either by courier or express post depending on your
location. In this instance delivery times will vary. All non refrigerated
products such as Restylane or Synvisc will be shipped by Post Express to you.
Typically 2-5 days should be allowed for the product to arrive at your door. If
you are located outside of the USA we will ship refrigerated products either by
courier or express post depending on your location. In this instance delivery
times will vary. In both instances of shipping you will be provided with a
tracking number within 24 hours of your order being shipped.
If your order can not be shipped as outlined above you will be notified within 24 hours. RETURNS In the unlikely
instance that you receive your order and are unhappy with it we will issue refunds. For
refrigerated products we will issue refunds only if: - the packaging of the
product was misrepresented to you at the time of your purchase - the package
was warm or hot (over 8 degrees celsius) - the product is damaged upon receipt -
upon initial use the product is proven to be inactive In any of the situations
listed above you are required to hold the products in the refrigerator or freezer
until a solution is determined by Medicadepot. If being shipping back it is expected that the product be placed in
a Styrofoam box with ice packs in the same or similar manner that you received
it in. The Styrofoam box should then be in a cardboard box same as when you received
it. In the event that a refund is found to be required you have the option
to either have the order or portion of the order re-shipped, or receive a full
refund. PURCHASING Medicadepot.com sells to Doctors, Clinics, Hospitals, Pharmacies and other licensed medical institutions. License information is mandatory to register and purchase. Please note that some products may look slightly different than
in the pictures shown on our site. Some products may have some foreign language
on it depending on its country of origin. However, most products have predominantly
English language packaging. |